For Core or Complete subscribers experiencing this issue, please contact us. Org Admins can modify subscription access via the Bluebeam Subscription Management Portal. If you have a Read-only or Basics account, reach out to your Org Admin (i.e., license owner and/or IT dept.) to request Core/Complete access. Select your email address next to the Revu icon in the upper right corner to view your account information.Contact your IT administrator or department if functionality issues persist. When prompted, sign in with your Bluebeam ID (BBID). Solution 5: Revu was deployed with features disabled If Revu was configured for a multi-user setting when installed, it may have been deployed with certain features disabled.Your computer has applications that are compatible with Revu plugins, such as AutoCAD or Revit, but you have a Read-only or Basics account.įirst, confirm which subscription plan you have access to:.In Revu 21, the use of plugins requires a Core subscription, a Complete subscription, or an active trial. When you open the Bluebeam Administrator in Revu 21, plugins are grayed out and can’t be selected.
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